— Insurance · Core Platform

TFS Learning Management & Compliance Platform

Ensures agents are trained, certified, and compliant across the distribution network

View Capabilities
eTrainingSifu
— Overview

Built to train, certify, and comply

eTrainingSifu (eTS) is a comprehensive, web-based Learning Management System designed for Conventional and Islamic insurance organisations to manage training, certification, and compliance across their entire distribution network.

It supports end-to-end training lifecycle management — from course creation and delivery to assessment, certification, and performance tracking — ensuring agents, candidates, and staff are continuously trained, compliant, and business-ready.

Key Capabilities

01

End-to-End Training & Compliance Management

  • Manage courses, curriculums, certifications, and CPD hours
  • Support e-learning, virtual classes, and physical training sessions
  • Track agent training, product licensing, and candidate progression
02

Content & Course Management

  • Centralised repository for training materials (SCORM, videos, PDFs, etc.)
  • Create and manage course structures, prerequisites, and learning pathways
  • Version control and batch upload for efficient content management
03

Assessment & Certification

  • Build and manage question banks with multiple question types
  • Configurable assessments with auto-grading, randomisation, and pass criteria
  • Support multiple exam attempts with configurable rules
  • Issue e-certificates and track certification status
04

Training Administration & Scheduling

  • Schedule physical and virtual classes with calendar integration
  • Assign trainers, venues, and training resources
  • Manage attendance using QR code with geolocation validation for physical attendance
  • Support group registration and batch enrolment
05

Compliance & CPD Management

  • Track CPD hours and product licensing
  • Manage appeals, exceptions, and approvals with full audit trail
  • Support external CPD submissions and validation
06

Multi-Role Platform for Candidates, Agents, Managers, and Training Teams

  • Agent & Manager: learning progress tracking, course enrolment, assessments
  • Leaders: monitor team performance, CPD achievements, and licensing
  • Trainers: manage classes, attendance, and performance evaluation
  • Admin: full control over training operations and reporting
07

Digital Learning Experience

  • Mobile-responsive (PWA) accessible on PC, tablet, and mobile phones
  • Single Sign-On (SSO) integration with enterprise identity providers
  • Integrated virtual learning (Zoom, MS Teams, etc.)
  • Real-time notifications via in-app, email, and SMS

Business Benefits

Ensure Regulatory Compliance

Maintain full visibility and control over CPD hours, certifications, and licensing requirements

Accelerate Agent Onboarding

Enable faster training, certification, and readiness for new agents

Improve Training Effectiveness

Track learning progress, performance, and outcomes across individuals and teams

Streamline Training Operations

Automate course management, scheduling, attendance, and reporting processes

Enhance Visibility & Control

Provide management with real-time insights into training performance and compliance status

Support Scalable Learning Across the Organisation

Deliver consistent training experiences across multiple locations, channels, and user groups

to discover how eTrainingSifu can enhance agent readiness, ensure compliance, and drive performance across your organisation. Contact Us