A suite of video communication & engagement components, applications & system
Developed in-house using open standard webRTC protocol, they are mostly internet browser-based with emphasis on ease-of-use and enhanced user experience
For participants to join in the video meetings, no software installation is required
Customers, public, agents and company's staff can join in the video meeting using their smart-phones even while on-the-road.
vF2F can be integrated with
Supports engagement with remote customers to facilitate contact-less sales presentation and closing
An inbound web-based video call centre system.
Customers can engage with company service staff for service requests or enquiries by clicking on the link provided in the company's website.
Built in eKYC and eSignRemote capabilities to complete transactions remotely