Video Communication System with built-in eKYC
Video Communication System with built-in eKYC
Compatible with Chrome, Firefox, Edge and Safari internet browsers
No software installation is required for customers.
Integrate with Company's native mobile or web applications to exchange data and documents
Contact information is shared between PoS and vF2F
Configurable customer survey after end of each meeting
Useful data to analyse to improve sales associates’ performance
Automatic Thank You email with social media contact info and vcf file sent to customer
Help sales associates to connect with their customers via social media
Use customers' email addresses stored in PoS system to call customer
No need to duplicate customers' contact information in both PoS and vF2F
Can share PoS screens with customer during a video call
Contact-less remote sales presentation
Sales Associate and his manager can conduct joint field work remotely
This is convenient and will improve sales closing ratios
Optional integration with vService to provide a remote PoS help desk
Sales associates can use vFace2Face to access PoS help desk for remote support
Optional integration with myActivityGoal
myActivityGoal can be auto updated with each vFace2Face meeting with customers
Group text chat box
To exchange documents with customers and to show accurate spelling e.g. name of customer and address. Send files to selected participants
Can schedule immediate or future video meetings with remote customers
Sales associates can save on travelling time, expenses and be more productive e.g. meet more prospects in one day. Also minimize physical meetings during the New Normal
e-KYC session is video recorded with permission from customers
Video records are stored on company servers to achieve security, maximum privacy and as evidence of eKYC session
With built-in eKYC that captures photocopy of ID document, selfie of customer and using facial recognition to identify customer against his ID photo
